Privacy Policy
Last Updated: 2-6-2025
At (“BSAS Mobile Serive”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. What Information Do We Collect?
When you interact with our website or services, we may collect the following information:
- Name, Mobile Number, Email Address (when you contact us or place an order)
- Delivery Address and Pin Code
- Payment-related details (such as UPI or online payment – we do not store card information)
- Device details (such as IP address, browser type, device used)
2. How Do We Use Your Information?
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We use your information for the following purposes:
- To process and deliver your orders
- To provide customer support and service
- To send updates, offers, or product information (you can unsubscribe anytime)
- To improve our website and user experience
3. Do We Share Your Information?
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We may share your information with third parties only as necessary, such as:
- Courier partners, for delivery purposes
- Payment gateways, for transaction processing ( Paytm,GPay,Phone Pay,)
- Government authorities, if legally required
We never sell your personal data.
4. How Do We Protect Your Information?
We implement strong security measures to safeguard your data:
- SSL encryption
- Secure server storage
- Regular security audits and monitoring
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to block cookies through your browser settings.
6. Your Rights
You have the right to:
- Request access, update, or deletion of your personal data
- Opt-out of promotional calls or emails at any time
To exercise these rights, you may contact us directly.
7. Contact Us
If you have any questions regarding this Privacy Policy, feel free to reach out:
- Mobile: +91 9971550988
- Email: bsasmobile@gmail.com
- Address: Doorstep service, Delhi
Privacy Policy – Laptop Repair Services
Effective Date: 30/6/2025
At BSAS Mobile Service, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal and device information when you use our laptop repair services.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal Information: Name, phone number, email address, and pickup/delivery address.
- Device Information: Laptop make, model, serial number, and issue descriptions provided.
- Communication Data: Chats, emails, or call records for service tracking and support.
- Payment Details: Mode of payment and transaction confirmation (we do not store card or UPI details).
2. How We Use Your Information
Your information is used only for:
- Pickup and delivery scheduling
- Diagnostic and repair service tracking
- Invoicing and warranty verification
- Customer support and service updates
- Legal or safety requirements (if applicable)
We do not sell or share your personal data with third-party advertisers.
3. Data Security
We take strict precautions to ensure your data remains safe:
- All personal and device information is stored securely.
- Only authorized team members have access to your data.
- Devices are handled with care, and your data privacy is always respected.
4. Data on the Device
We do not access, copy, or back up any data stored on your laptop unless specifically requested for data recovery.
Customers are encouraged to back up important files before repair.
We are not responsible for any accidental data loss during hardware repair unless data recovery service was agreed upon.
5. Third-Party Services
In some cases, repairs may be conducted by certified third-party professionals. However, your device and data remain under our responsibility throughout the service process.
6. Communication
We may contact you via WhatsApp, phone, SMS, or email regarding:
- Pickup/drop scheduling
- Repair status updates
- Invoice and payment details
- Service feedback or warranty info
7. Your Rights
You can request to:
- View or update your stored personal information
- Delete your customer profile or service history (if legally permitted)
- Opt out of non-essential communication
8. Policy Changes
This policy may be updated periodically. Changes will be posted on this page with the updated effective date. Continued use of our services implies agreement to the latest policy.
9. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us:
Phone/WhatsApp: 9971550988
Disclaimer
This website deals in mobile repair services, mobile spare parts (both copy and original), and mobile accessories.
All the products we sell and the repair services we offer are sourced from third-party suppliers and technicians.
We have no direct or official association with any mobile brand company (such as Apple, Samsung, Xiaomi, etc.).
All brand names, logos, and trademarks are the property of their respective owners and are used only for identification and compatibility purposes. We are not an authorized service center or official seller of any brand. All services and products offered here are based on third-party sourcing.